About First Arriving – Meet the Team

Strategy & Leadership Team

Shannon Gilliland
President & Chief Operating Officer, First Arriving LLC

Nate Davis
Chief Revenue Officer, First Arriving IO

Christopher Hebert
Vice President, Web Services

Tiger Schmittendorf
Vice President, Recruitment & Retention Services

Nicole Newville
Vice President, Marketing & Association Services

Matt Rhodes
Chief Technology Officer, First Arriving IO

Sales & Business Development

Steve Ressler
Local Government Advisor, IO

Shawna Ernst
Law Enforcement & Local Government SME

Robert Kight, Jr.
Sales Engineer, Fire/EMS

Client Success

Ashley Bennett-Rice
Implementation Manager

Marketing & Services

Stephanie Harvey
Director, IO Strategic Marketing

First Arriving IO Tech

Ross Hopkins
Senior Director, Dashboards

Cristian Herrera
Techncial Project Manager / Scrum Master

Alberto Miranda
Frontend Engineer / Developer

Recruitment & Retention Services

Kristina Greene
Project Manager, Recruitment

Walter Campbell
Recruitment & Retention Strategist

Erin Crawley
Recruitment Marketing Coordinator

Matthew Cobb
Law Enforcement Recruitment Specialist

Video & Multimedia Production

Matthew Troy
Video & Multimedia Producer

Jon Weiss
Motion Graphics Artist & Editor

Connect with Us

240-667-7755
[email protected]

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Richmond, VA | Serving Clients Across North America

240-667-7755 | [email protected]

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About First Arriving – Meet the Team

Strategy & Leadership Team

Dave Iannone

Shannon Gilliland

Nate Davis

Christopher Hebert

Tiger Schmittendorf

Nicole Newville

Matt Rhodes

Alex Ford

Sales & Business Development

Steve Ressler

Steve Ressler

Tracy Blankenship

Tracy Blankenship

Lyn Pelletier

Lyn Pelletier

Katie Norman

Katie Norman

Keith Dickhudt

Keith Dickhudt

Chuck Wavrunek

Chuck Wavrunek

Shawna Ernst

Shawna Ernst

Robert Kight, Jr.

Robert Kight, Jr.

Maria Evola

Maria Evola

Client Success

Meghan Rigaud

Meghan Rigaud

Kelly Monoky

Kelly Monoky

Ashley Bennett-Rice

Ashley Bennett-Rice

Marketing & Services

Stephanie Harvey

Stephanie Harvey

Bill Carey

Bill Carey

Erin Ward

Erin Ward

Lauren Kannry

Lauren Kannry

Heather Caspi

Heather Caspi

Lori Jenkins

Lori Jenkins

Amy Lipsius

Amy Lipsius

Mike Smith

Mike Smith

Pat O’Hagan

Pat O’Hagan

First Arriving IO Tech

Ross Hopkins

Ross Hopkins

Adam Privette

Adam Privette

Matt Warner

Matt Warner

Robert Lane

Robert Lane

Christina Lee

Christina Lee

Lydia Francis

Lydia Francis

Evan Charles

Evan Charles

Priyal Patel

Priyal Patel

Josh Speakman

Josh Speakman

Cristian Herrera

Cristian Herrera

Diego Gomez Copete

Diego Gomez Copete

Erick Sandoval

Erick Sandoval