First Arriving is led by lifelong media, marketing and technology veterans focused on public safety, local government, non-profits & businesses — backed by a growing team driven to create dynamic solutions for our clients and partners.

First Arriving co-founders Dave Iannone and Chris Hebert created the original Firehouse.com, FirefighterNation.com and expanded law enforcement portal Officer.com in the “dot com” days. Our leadership team and strategic partners have pioneered across all facets of technology and marketing in public safety, local government and over a dozen other niche markets.

We are your long term partner in the success of your agency, department, organization or company.

Leadership Team & Advisors

Dave Iannone

CEO

Dave Iannone

CEO

Since the age of 12, Dave has been in love with the fire service.

Shannon Gilliland

Chief Operating Officer

Shannon Gilliland

Chief Operating Officer

Shannon is responsible for planning and implementing new business initiatives across First Arriving’s suite of platforms.

Nate Davis

Chief Revenue Officer

Nate Davis

Chief Revenue Officer

Matt Rhodes

Chief Technology Officer

Matt Rhodes

Chief Technology Officer

Christopher Hebert

Vice President, Web Services

Christopher Hebert

Vice President, Web Services

He leads the way with our bloggers, content creation, WordPress and lots of other fancy technical things.

Tiger Schmittendorf

Vice President, Recruitment & Retention Services

Tiger Schmittendorf

Vice President, Recruitment & Retention Services

Alex Ford

Strategic Advisor

Alex Ford

Strategic Advisor
Steve Ressler

Steve Ressler

Local Government Advisor

Steve Ressler

Local Government Advisor

Marketing & Content Project Team

Nicole Newville

Account Executive, Association Management

Nicole Newville

Account Executive, Association Management

Stephanie Harvey

Director, Strategic Marketing

Stephanie Harvey

Director, Strategic Marketing

Amy Lipsius

Project Manager, Marketing

Amy Lipsius

Project Manager, Marketing

Bill Carey

Content Marketing Manager

Bill Carey

Content Marketing Manager

Jenny Bieger

Project Manager

Jenny Bieger

Project Manager

Erin Ward

Marketing Specialist

Erin Ward

Marketing Specialist

Sung Hee Kim

Creative Director

Sung Hee Kim

Creative Director

Heather Caspi

Content Marketing Editor

Heather Caspi

Content Marketing Editor

Lauren Kannry

Public Relations Manager

Lauren Kannry

Public Relations Manager

Lori Jenkins

Graphic Designer

Lori Jenkins

Graphic Designer

Emily Joynes

Marketing Director

Emily Joynes

Marketing Director

Client Success & Business Development

Brian Royston

Chief Financial Officer

Brian Royston

Chief Financial Officer
Meghan Rigaud - Client Success Manager

Meghan Rigaud

Client Success Director

Meghan Rigaud

Client Success Director

Dan Stembridge

Sales Director, SaaS

Dan Stembridge

Sales Director, SaaS

Katie Norman

Client Success Manager

Katie Norman

Client Success Manager

Tracy Blankenship

Business Development

Tracy Blankenship

Business Development

Lyn Pelletier

Sales Manager

Lyn Pelletier

Sales Manager

Kelly Monoky

Account Manager, Client Success

Kelly Monoky

Account Manager, Client Success

Julie Abse

Business Development Rep

Julie Abse

Business Development Rep

Maria Evola

Business Manager

Maria Evola

Business Manager

Shawna Ernst

Law Enforcement & Local Government SME

Shawna Ernst

Law Enforcement & Local Government SME

Robert Kight, Jr.

Sales Engineer, Fire/EMS

Robert Kight, Jr.

Sales Engineer, Fire/EMS

Jeff Simpson

Business Development

Jeff Simpson

Business Development

Pat O’Hagan

Law Enforcement Strategist

Pat O’Hagan

Law Enforcement Strategist

Technology

Ross Hopkins

Senior Director, Dashboards

Ross Hopkins

Senior Director, Dashboards

Adam Privette

Senior Developer

Adam Privette

Senior Developer

Lydia Francis

Developer, Dashboards

Lydia Francis

Developer, Dashboards

Matt Warner

Senior Webmaster

Matt Warner

Senior Webmaster

Christina Lee

Webmaster

Christina Lee

Webmaster

Evan Charles

Client Support

Evan Charles

Client Support

Robert Lane

Web Developer

Robert Lane

Web Developer

Priyal Patel

Implementation Developer

Priyal Patel

Implementation Developer

Erick Sandoval

Developer

Erick Sandoval

Developer

Alberto Miranda

Frontend Engineer / Developer

Alberto Miranda

Frontend Engineer / Developer

Diego Gomez Copete

UI/UX Designer

Diego Gomez Copete

UI/UX Designer

Cristian Herrera

Techncial Project Manager / Scrum Master

Cristian Herrera

Techncial Project Manager / Scrum Master

Steve Choi

Webmaster

Steve Choi

Webmaster

Recruitment & Retention

Walter Campbell

Recruitment & Retention Strategist

Walter Campbell

Recruitment & Retention Strategist

Kristina Greene

Project Manager, Recruitment

Kristina Greene

Project Manager, Recruitment

Matthew Cobb

Law Enforcement Recruitment Specialist

Matthew Cobb

Law Enforcement Recruitment Specialist

Matt Aalto

Recruitment & Retention Specialist

Matt Aalto

Recruitment & Retention Specialist

Video & Multimedia

Dave Statter

Director, Video Services

Dave Statter

Director, Video Services

Matthew Troy

Video & Multimedia Producer

Matthew Troy

Video & Multimedia Producer

Kailee Kelter

Senior Video Producer

Kailee Kelter

Senior Video Producer

Jon Weiss

Motion Graphics Artist & Editor

Jon Weiss

Motion Graphics Artist & Editor

Steven Robert

Video Producer & Editor

Steven Robert

Video Producer & Editor

Brian Kerr

Video Producer & Director

Brian Kerr

Video Producer & Director

CONNECT WITH US TO GET STARTED

We’d love to learn more about your needs and how we can help, so give us a buzz, email or complete our short inquiry form.