Fresh updates, new enhancements and user features are rolling out in the new year with First Arriving’s Digital Dashboards. First Arriving Digital Dashboards provide integration with a growing network of over 100 leading third party technology platforms, features, and service providers. From small volunteer fire and EMS departments and police departments to some of the nation’s largest public safety agencies and municipal governments, First Arriving dashboards are improving department communication in more than 46 states and Canada.
These latest updates include everything from integration improvements and shared user lessons to growing communication benefits and increased product support. Continuing to provide high-quality service that improves communication in your department and with other departments is the driving focus of First Arriving’s mission.
New Integrations and Enhancements Increase Communication
First Arriving has recently added new integrations to its digital dashboard platform dealing with station alerting, unit and fleet status, and personal fitness. These 100+ integrations help you be more engaged with data, critical communication within your department, and customized messaging. Our reason for adding these is to make sure you do not have any drop in any data within your platform. We have enhanced the admin side of the platform to allow for adding more users for specific devices, a benefit for larger departments, and made improvements to Forms Engine and Google Slide control. These will help users better enter and update department news and the slide presentation. This will be extremely helpful when you must send out new SOPs or if you need to change the slide presentation based on a specific event or topic. These enhancements have also increased our ability to respond to any service request you may have faster than before.
Looking Ahead to 2022
Expanded Support & Service Offering
Service is another part of the new happenings with the digital dashboards. Our Support Center will be updated with frequent tips, integration examples, and best practices, all to help you see what others are doing and what may be helpful to your department.
Upgraded Portal & Enhanced Templates
First Arriving is also working on a better portal version that is desktop and mobile friendly, easy to see and arrange. Tied in with seeing and arranging, we are also introducing a new Google Slides template that will give users a select-and-click customization option for a beautiful presentation that keeps the dashboard looking fresh.
Refer your local government, neighboring department or other agency & receive $100 account credit each when they sign-up for dashboards, websites, or marketing services. Just send their first name, last name, agency & email address to [email protected] with your info.
Bonus! If they add 3 or more Dashboards, you will also get a free desktop/tablet license.
Shared Lessons Among Dashboard Users
The First Arriving User Group will allow dashboard users to drive the future of the platform by being able to share with one another what integrations and features they are using. This customer collaboration will allow you to learn from each other about how you are using the features to reach personnel across fire and police departments and within municipal government. Seeing how one department uses a certain integration can help solve communication problems in your department. This User Group takes you beyond our success stories and case studies and gives you the ability to share lessons learned with other dashboard users.
First Arriving is excited for 2022 as we build these improvements and enhancements to the digital dashboards and for their users. From new integration partners to new dashboard designs, each item is focused on providing you with tools to easily communicate with your personnel and to share ideas with all of us. The distractions are many and time is short. First Arriving digital dashboards give you the tools to instantly send out critical information and keep your departments up to date on what is happening.