Volunteer Fire/EMS Department Recruitment & Retention

Strategic Marketing, Training & Program Development


The Tools Your Volunteer Fire Department Needs to Succeed

First Arriving is your agency’s partner to drive your recruitment and retention strategy, create compelling and dynamic marketing programs, track the application process, provide onboarding tools and track progression within your organization. And we specialize in departments with FEMA SAFER grants to maximize your awarded funds.

WHAT WE DO

Recruitment & Retention Strategy

We'll work with your department to identify and create the best strategies and resources to not only recruit but retain passionate volunteer Fire/EMS responders.

Fully-Customized Marketing Solutions

Every department has unique needs and communities to drive volunteers. We'll work with you to identify the best channels to deliver qualified recruits and fully manage your marketing program. From websites to videos, billboards to business cards, tents to social media, First Arriving is built to help your department grow. Plus, create Prospective Member Guides, Fillable PDF or online applications and more to streamline your recruitment process.

Creative Video & Multimedia

We've created hundreds of videos for departments, industry businesses and associations tailored, plus animation and photography. Today's marketing demands creative, compelling multimedia to drive your agency's brand and goals.

Recruitment Focused Websites

We'll work with your department to identify and create the best strategies and resources to not only recruit but retain passionate volunteer Fire/EMS responders. Plus, websites that look great on every device, are search engine optimized and ready to drive leads.

Retention & Incentive Programs

Customized to engage, recognize and reward your personnel.

SAFER Grant Management​

We specialize in helping departments with Staffing for Adequate Fire and Emergency Response Grants (SAFER) grants for volunteer recruitment and retention.

Applicant & Member Progression

As your applicant pool grows, we'll provide you the tools you need to track your prospects from initial inquiry all the way through their membership progression.

Recruiter Training & Education

Whether you have one recruiter, a team or want to educate your entire department on the key factors in R&R, we have programs to help you customized for your specific needs and goals.

GET A FREE CONSULT WITH OUR RECRUITMENT TEAM

HOW WE MARKET YOUR BRAND

SOCIAL MEDIA, SEARCH, STREAMING & MORE

We lead with your search engine optimized website, which will drive recruitment leads, department awareness, fund raising and more. Then use photos, videos and other tools to drive leads from the targeted audience and demographics you're looking for across social media platforms such as Facebook, Instagram and LinkedIn, display advertising and even your videos targeted on YouTube, Hulu and other platforms.

MAIL, BILLBOARDS, EVENTS - YOU NAME IT

Your community needs to know about your organization and its drive to add new volunteers in a positive, compelling way. Our programs, customized for each department, may include direct mail efforts, billboards, event materials such as tents and signage, leave behind cards, community signs and much more.

UNIQUE COMMUNITIES, CREATIVE SOLUTIONS

No one department's needs are the same. First Arriving isn't just a vendor -- we're your partner for the long-term success of your organization.

CURRENT & RECENT R&R CLIENTS

WHAT OUR CUSTOMERS ARE SAYING

FROM OUR RECRUITMENT BLOG