First Arriving’s integration with Nexgen Public Safety Solutions brings their real-time dispatch notifications to your First Arriving Dashboards. You’ll be able to display need-to-know information about the calls your crews are responding to as well as vehicle status and availability to assist.

First Arriving’s Integration with NexGen Includes:

  •  Real-time Dispatch Information
    • Nature of call
    • Address of incident
    • Units Dispatched
    • Any notes or details initially from Dispatch
    • Turnout Timer
    • ETA and Distance
    • Map options available here, including Static Google Streetview and ESRI
  • Unit Status
    • Unit ID
    • Status (Enroute to quarters, transport, Available for call, etc..)
    • Available (Yes or No)
    • Units shown can be :
      • All in fleet
      • Only units NOT available
      • Only units available

What We Need:

  • Ensure that you are a customer of Nexgen
  • We will coordinate with them Integration information to get you setup!


Interested in learning more about how Nexgen Public Safety Solutions and First Arriving working together can benefit your fire or EMS department? Complete this short form or email [email protected].