CASE STUDIES & PROJECTS

Bedford FD Employs First Arriving Dashboards, Advances Internal Communication

After much research, Bedford decided to implement First Arriving’s Dashboards to meet internal communication needs, citing layout and readability as the major factors in their decision making.

Located in Bedford, Va., the Bedford Fire Department must stay informed and organized to service their 182 square mile response area. After much research, Bedford decided to implement First Arriving’s Dashboards to meet internal communication needs, citing layout and readability as the major factors in their decision making.

Chief L. Brad Creasy prides his station on being very innovative and progressive with new technology.

“The First Arriving dashboards provide vital information to our personnel.  This includes out of service hydrants, street closures, upcoming training, and current weather conditions.”

Creasy explains. “We’ve got to interact with the Active 911 platform so we’re able to see the information that it provides when the run comes in.”

Volunteers in the department are responding positively to the implementation. Creasy notes that with 50 volunteers, information sharing is essential and his team is pleased with both the functionality and the appearance.

Creasy also commented on the ease of working with First Arriving for initial development of Bedford’s Dashboards. “Working with the team at First Arriving during the initial set up was painless and required very little on our end.  We provided their staff with what we were looking for and they took care of the rest.”

Neighboring stations have inquired about Bedford’s Dashboards, and they are happy to recommend First Arriving’s services.

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