“We had found through employee engagement surveys that we needed to find better ways to communicate,”
“The dashboards are a much better way of sending out information,”
“No missed emails, ignored messages, and information overload.”
“The First Arriving dashboard…, it’s pretty hard not to see it,”
“After seeing how it was used, it has made our job easier.”
“After the initial setup it has been like working with it on autopilot.”
“Firefighters do not check their mail on their days off so a lot of what was being sent out was not retained.”
“We can see each fire department page, and they can see ours.”
In the past all the department used to rely on for communication was email and a whiteboard in the patrol office.
“We were always looking in the rearview mirror, First Arriving gives us the data present time, what we’re doing now. It killed several birds with one stone.”
Police department continually recognized for following best practices improves how it communicates with officers and staff across all shifts.
With the new generation of firefighters, who are very visual based, [First Arriving Dashboards] allows new information to be distributed fast.
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