One-Time Agency Setup
One-Time Per Facility Setup
Customize your content, alerting, mapping and more for each of your facilities
Monthly Subscription per Device
Includes all support, integration and layout adjustments, feature additions and more. Multi-year agreement and volume discounts available
Rapid Deployment
Get up in running quick with our core features plus scheduled development of your integrations and custom requirements
Deployment Options
Large Display TVs (recommended for dedicated displays, with First Arriving device sold separately) or most Windows 10, Mac or iPad devices for offices, additional displays, home or on the go - Learn more about device / display options here
Alerting
Custom Logo & Color Scheme
Third Party Integrations
Core Features
Zoned Delivery
Easily segment and manage content, features & integrations by location, station, battalion, division worksite and more
Weather
Radar, Current Conditions, 3-Day Forecast & Severe Weather Alerts
Custom Alert Tones
Add your own alert tone!
Mapping Options
Slides, PDFs & Images
Videos
Support & Training
EMail, Phone, FAQs & Online Support Center
Menu & Touchscreen
Easily access content quickly
Ad Free
All Your Content, No Ads!
RSS Feeds, Social Media
& Embed HTML/Web Pages
Traffic Cams
Embed HTML/Webpages
BASIC
New! Get up and running with our basic package, including popular alerting options, content features plus one of our third party integration partners. Upgrade anytime as your needs grow.
$395
Free with full First Arriving Website Package 1 or 2
First TWO Included Free
$99 each additional
$34.95 for 1
$29.95/ea for 2+
Volume Discounts for 10+
Billed Annually
One Included
Select from Aladtec, Emergency Reporting, CrewSense/TargetSolutions Scheduling, Check It / Halligan or TargetSolutions
News, Announcements, Ticker, Notifications, Calendars & up to 5 additional custom content sections
Routing maps, Google Street View*, zoomed in with Hydrants from Active911, time & distance
YouTube & Vimeo
Individual videos or public/unlisted playlists including training, news, industry products and more
Up to 2 URLs/HTML pages
STANDARD
Our most popular plan, packed with virtually all of our features, up to 5 third party platform integrations, more alerting options! Plus access to all new integrations & features.
$795
Free with full First Arriving Website Package 2
First THREE Included Free
$99 each additional
$39.95 for 1
$34.95/ea for 2+
Volume Discounts for 10+
Billed Annually
Plus dedicated project team for all added integrations & customizations
All Basic options PLUS
Many other options including CAD feeds, XML, API, email & text parsers for alerting & notifications
Plus custom shift rotation, ops alert status & more
Up to 5 Included
Any of our 60+ Integration Partner/Features, plus New Integrations!
All Basic options PLUS
Up to 15 custom content sections, early access to new features
Plus additional weather services such as tides, lighting strikes and wildland updates
Plus custom tones by unit or call type (coming later in 2020)
All Basic features plus ESRI, Mapbox and standard GIS solutions
YouTube & Vimeo
All of features plus scheduled videos and announcements
Up to 5 URLs/HTML pages
ENTERPRISE
Perfect for medium to large agencies, multi-agency or dispatch center programs with many integations and/or custom feature needs, advanced notification and internal communication features, agency-level views and more.
Plus dedicated project team and enterprise client success manager to lead your relationship
Desktop/tablet subscription(s) included for easy viewing of all of your First Arriving Dashboards centrally
All Standard options PLUS
Advanced CAD and feed integrations including real-time unit status updates and more
Plus custom shift rotation, ops alert status & more
Unlimited!
All Integrations Plus custom options including XML, JSON, API and other third party feeds
All current and future platform features including options for customized development, enhanced integrations & more.
All Standard options custom weather services based on location & specific needs
Plus custom tones by unit or call type (coming later in 2020)
Standard plus custom GIS and mapping platform integrations
Everything in Standard PLUS
Advanced scheduling options and planned future live video service options
Dedicated client success manager, custom FAQs for users and more
Unlimited with custom options
Frequently Asked Pre-Sales Questions
Third Party Integration Costs
A few third party integration partners may require a specific service plan, modest add-on fee or subscription level to integrate your content with them on First Arriving Dashboards (or any outside platform). Our sales team will advise you if any of your integrations may apply.
Display Options - What's Best? Size, Placement & Consumer or Commercial TVs?
For dedicated monitors in stations and facilities, we recommend 43-55″ mounted TVs, the size depends how far up the wall it is from eye-line. For offices, homes and on the go, desktop and tablet options are also available. Visit our Support Center document here that features a full overview of recommended display options and their differences.