Keep your station personnel & members informed like never before with real-time incident alerts, easy-to-update key information and tons of third party integrations.

FEATURES | INTEGRATIONS | REQUEST DEMO | FAQs | TESTIMONIALS

Keep your in-station personnel and members informed like never before with real-time incident alerts, easy-to-update key information and tons of third party integrations.
FEATURES | INTEGRATIONS | REQUEST DEMO | FAQs | TESTIMONIALS

First Arriving proudly offers our Dashboard (formerly PSIN) platform as the best digital notification and dashboard information signage for your station, agency or facility. Our displays are feature packed with tons of existing integrations and easy to update self- managed content.

Your custom signage can be connected with a variety of CAD software and systems to display dispatch information in real time, including a map of the location, StreetView for enhanced situational awareness, nearby fire hydrants, and the fastest route from the station – and carry information ranging from apparatus maintenance schedules and shift vacancies to weather radar, department notes, critical member updates, social media feeds and so much more.

KEY FEATURES

  • Real Time Call Notification with Directional Maps & Google Street Views
  • Department News & Announcements
  • Upcoming Events
  • Crew & Staff Scheduling
  • Real-Time Weather & Severe Weather Alerts
  • Apparatus & Equipment Status
  • Turnout Times
  • Unit & Equipment Status
  • Showcase Featured & New Members/Personnel
  • Training Updates
  • Custom Video Channel & Scheduling
  • Social Media Updates
  • Photo Wall
  • & Much More!

REQUEST A DEMO

Tailored to your needs

First Arriving Dashboard screens display information ranging from apparatus maintenance schedules and shift vacancies to weather radar, department notes, social media feeds and daily activities.

Real-time dispatch info

First Arriving Dashboards can be connected with a variety of CAD and alert systems to display dispatch information in real time, including incident location maps, StreetView for enhanced situational awareness, nearby hydrants, and the fastest route.

INTEGRATIONS

Integration with many Fire/EMS & third party technology platforms *
  • Active911
  • Aladtec (EMS/Fire Manager)
  • CrewSense
  • eDispatches
  • Emergency Reporting
  • ESRI
  • Facebook
  • FIREHOUSE Software
  • First Arriving Websites
  • FirstWatch
  • Fleeteyes
  • Fleetio
  • Flightaware
  • G Suite
  • Google Calendar
  • Google Sheets
  • Google Slides
  • Halligan.io
  • Microsoft Sharepoint
  • NAPSG Foundation
  • Operative IQ
  • Southern CAD
  • Target Solutions Safety PAD
  • Telestaff
  • Twitter
  • Vairkko
  • Veoci
  • Weather.gov
  • When2Work
  • When I Work
  • & Much more!

* Excluding any third-party integration and usage costs. Third party service sign-up may be required.

Always Up-To-Date

Keep Everyone Informed

Enhance Situational Awareness

G Suite & Google Mapping Integrations

Easy Setup

Our Clients & What They Are Saying

“Being able to stream and share valuable information to our members on the floor at Morningside is just another shining example of our commitment to fully utilize technology to increase member engagement.”

– Mike Poetker
Fire Chief, Morningside Volunteer Fire Department

“PSIN’s application fills our gap in communication between the firehouses across the city. Company officers and members in each station are able to instantly see everything from the daily shift roster to equipment out of service to what training is scheduled. It saves a lot of time.”
– Ryan Beck
Asst. Fire Chief/EMS Coordinator – East Peoria, IL Fire Department

“We are excited to be in the forefront of streamlining our internal communications in a more efficient manner … [With PSIN’s displays] all on duty personnel have the information needed for daily operations.”

– Douglas S. Campbell
Fire Chief – Delhi Township (OH) Fire Department

“In a position where seconds could mean lives, PSIN can make all the difference in the world!”

– Kyle Ericksen
Public Information Officer – Westfield Fire Department

WHO'S USING PSIN?

Here's a sampling of departments & agencies nationwide using PSIN
  • West Palm Beach Fire Department (FL)
  • Gulfport Fire Department (MS)
  • Glacier Park International Airport Fire Department (MT)
  • Morningside Volunteer Fire Department (MD)
  • Bower Hill VFD (PA)
  • Benicia Fire Department (CA)
  • Palm Beach Gardens Fire Department (FL)
  • Elderville Lakeport VFD (TX)
  • Carmel Fire Department (IN)
  • Wentzville Fire Department (MO)
  • Kentland Vol. Fire Department (MD)
  • Trussville Fire Department (AL)
  • King George Fire Department (VA)
  • Raytown Fire Department (MO)
  • University Alaska – Fairbanks Fire Department (AK)
  • Troutville Fire Department (VA)
  • Prince George’s County Fire/EMS (MD)
  • Westfield Fire Department (IN)
  • Fishers Fire Department (IN)
  • Suffern Fire Department (NY)
  • Delhi Township Fire Department (OH)
  • Valley View Fire Department (OH)
  • Caroline County Fire Department (VA)
  • Boca Raton Fire Department (FL)
  • Mansfield Fire Department (TX)

REQUEST A DEMO

Common Questions about PSIN And Its Capabilities

First Arriving Dashboards are designed to visualize internal communication content on digital signage screens at each of your department’s stations. In addition to displaying important department information, We also visualizes real-time dispatch information equipped with run details, a map of the scene, nearby fire hydrants, a 360 degree Google StreetView™ loop for enhanced situational awareness as well as traffic cameras and real-time traffic overlay.

Anything that is crucial for your department. Some suggestions are department news, apparatus maintenance, daily activities, daily truck assignments, burn permits, social media (especially on screens that are visible by the public), current weather and radar, current shift, event calendar, and recent alarms.

Yes. Weather radar of your area comes standard with First Arriving. In addition to the radar, you will also have current temperature and precipitation and a handy 3-day outlook, plus several weather alerts and more.

Of course. Part of your personal implementation consultation includes design of your specific Dashboards. We will use your logo, color scheme of your choice, define content, and set durations to your liking.

Yep. We can customize display length of your information as well as real-time dispatch information. Even the speed of the 360 degree StreetView™ animation can be customized.

Your internal communication content including scheduled training videos will be updated every 120 seconds. Radar usually every 15 minutes. Anything non-mission critical such as Facebook and Twitter feeds will be updated every hour.

Both! First Arriving Dashboards can display the information that is most useful to drivers or chiefs – also depending on what device you use to display it. Dashboards work on large format signage screens and WiFi Connected mobile tablets with HDMI connections.

Absolutely. First Arriving Dashboards work directly with your private YouTube channel. You can upload directly to YouTube and we will loop all videos in that playlist. As soon as there’s a run, the video will pause and display the dispatch information as normal. Once the alert is over, the video will resume.

Absolutely. We encourage you to utilize us as a training platform – especially for video-based learning. With our easy to use playlist scheduler, you can schedule however you would like.

Absolutely. In fact, this is one of the biggest benefits of First Arriving Dashboards. You can relay information to all on-duty personnel at other stations, ensuring they are all aware of what’s going on within the department, not just the station they are currently at.

Yes! There are different options available depending on your needs. We can help you get things organized so it neatly integrates with First Arriving. If we don’t currently have an integration, talk to us about adding it!

As many as you want. First Arriving Dashboards will be much more effective with screens strategically placed through the stations, typically including the Day Room, Office area, Training room and Apparatus Bays.This will make information easily accessible to make sure everyone across all stations is always up to speed.

First Arriving Dashboards work exclusively with Google’s Chrome OS. Regular Chromeboxes work great, same goes for newer Chromebits. For harsher environments (e.g. truck bay at very high or very low temperatures) there are even commercial-grade Chrome devices available. The interactive touch-screen application version (expanding in 2019!) of First Arriving Dashboards also runs exclusively on Chrome.

First Arriving offers hardware, on-site installation (if needed), technical support, and the software subscription as a one-stop-shop. However, if you have existing digital screens and would like for us to retrofit them or you only need the software on a Chromebit, we are happy to provide that, too. Let us know what your hardware needs are, we offer our solutions at very competitive prices.

Based on our experience, a 55” commercial-grade screen works best to properly display the wealth of information. Also, crews running to the trucks don’t have time to get closer just because the screen is too small. Another option is to hang multiple screens next to each other and keep displayed information static. Please ask us for recommendations during your personal consultation and we are happy to present options.